Privacy Policy Biomed_Advisor

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data means any data by which you can be personally identified. Detailed information on data protection can be found in the privacy policy below.

Data Collection on This Website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section “Information on the Controller” in this privacy policy.

How do we collect your data?

Some data is collected when you provide it to us. This may include, for example, data that you enter into a contact form or send to us as part of a support request.

Other data is collected automatically when you visit the website by our IT systems. This mainly includes technical data, such as your internet browser, operating system, or the time the page was accessed. This data is collected automatically as soon as you enter this website.

What do we use your data for?

Some of the data is collected to ensure the error-free provision of the website. Other data is used to process your inquiries and communicate with you.

What rights do you have regarding your data?

You have the right at any time to receive free information about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given consent to data processing, you may revoke this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You may contact us at any time regarding this or any other questions about data protection.

2. Hosting

We host the content of our website with the following provider:

External Hosting

This website is hosted externally. Personal data collected on this website is stored on the servers of the hosting provider. This may include, in particular, IP addresses, contact requests, metadata and communication data, website access data, and other data generated via a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers pursuant to Article 6(1)(b) GDPR and in the interest of the secure, fast, and efficient provision of our online offering by a professional provider pursuant to Article 6(1)(f) GDPR.

We use the following hosting provider:

Webador
Torenallee 20
5617 BC Eindhoven
Netherlands

3. General Information and Mandatory Disclosures

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. This privacy policy explains what data we collect and what we use it for.

Please note that data transmission over the internet, for example communication by email, may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Controller

The controller responsible for data processing on this website is:

ScAience GmbH
Marie-Curie-Straße 19
DE-73529 Schwäbisch Gmünd
Germany

Phone: 07171 / 187 – 0
Email: info@scaience.ai

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data.

Storage Period

Unless a more specific storage period is stated in this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you submit a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data.

Legal Bases for Data Processing

If you have consented to data processing, we process your personal data on the basis of Article 6(1)(a) GDPR. If your data is required for the performance of a contract or for pre-contractual measures, processing is carried out on the basis of Article 6(1)(b) GDPR. If we are legally required to process data, this is done on the basis of Article 6(1)(c) GDPR. In addition, processing may be carried out on the basis of our legitimate interest pursuant to Article 6(1)(f) GDPR.

Recipients of Personal Data

As part of our business activities, we work with external parties. Personal data is only passed on if this is necessary for the performance of a contract, if we are legally obliged to do so, if we have a legitimate interest, or if another legal basis permits the transfer. When using processors, processing is carried out on the basis of a Data Processing Agreement pursuant to Article 28 GDPR.

Withdrawal of Your Consent

Many data processing operations are only possible with your explicit consent. You may revoke consent that you have already given at any time with effect for the future.

Right to Object to Data Collection in Specific Cases and to Direct Marketing

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ARTICLE 6(1)(E) OR ARTICLE 6(1)(F) GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA.

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES.

Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a data protection supervisory authority.

Right to Data Portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract in a commonly used, machine-readable format.

Access, Correction, and Deletion

Within the scope of the applicable statutory provisions, you have the right at any time to obtain information about your stored personal data and, where applicable, the right to have this data corrected or deleted.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You may contact us at any time to exercise this right.

SSL or TLS Encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content.

4. Data Collection on This Website

Cookies

Our website uses cookies. We only use technically necessary cookies that are required for the operation and secure provision of the website. We do not analyze user behavior or use tracking for advertising purposes.

Technically necessary cookies are stored on the basis of Article 6(1)(f) GDPR. Our legitimate interest lies in the technically error-free and secure provision of our website. Where cookies store information on your device or access information on your device, this is done on the basis of Section 25(2) TDDDG, provided that such storage or access is strictly necessary.

You can configure your browser to inform you about the use of cookies, to allow cookies only in individual cases, or to generally exclude cookies. If cookies are disabled, the functionality of this website may be limited.

Contact Form, Helpdesk, and Support Requests

If you contact us via our contact form, email, or helpdesk system, the information you provide, including your contact details, will be stored and processed for the purpose of handling your request and any follow-up communications.

This may include your name, email address, company information, telephone number, the content of your request, communication history, uploaded attachments, and technical metadata such as timestamps.

To process support and service requests, we use HelpDesk provided by Text, Inc.

Text, Inc.
101 Arch Street, 8th Floor
Boston, MA 02110
United States

According to our service configuration, support-related data may be stored and processed in the United States.

Where personal data is transferred to countries outside the European Union or the European Economic Area, such transfers are carried out in accordance with Articles 44 et seq. GDPR and are safeguarded by appropriate legal mechanisms, including Data Processing Agreements and Standard Contractual Clauses, where applicable.

HelpDesk processes ticket content and communication data for the purpose of providing and operating customer support services.

The processing of this data is based on Article 6(1)(b) GDPR where the request relates to the performance of a contract or pre-contractual measures. In all other cases, processing is based on our legitimate interest in the efficient and traceable handling of inquiries pursuant to Article 6(1)(f) GDPR or, where applicable, on your consent pursuant to Article 6(1)(a) GDPR.

The data you provide in connection with support requests will remain stored until you request its deletion, withdraw your consent, or the purpose for storing the data no longer applies. Support tickets are deleted no later than three years after the respective request has been closed, unless statutory retention obligations or overriding legitimate interests require longer storage.

We have concluded a Data Processing Agreement with the service provider in accordance with Article 28 GDPR.

Further information about HelpDesk’s data processing practices can be found in the provider’s Privacy Policy:

https://www.helpdesk.com/legal/privacy-policy/

Last updated: 2 June 2026